Dealsee (“Dealsee Platform” or “we”) try to ensure that we only promote Deals that our Members will enjoy. We understand, however, that occasionally, this is not always the case. This Policy sets out the circumstances in which Dealsee can provide refunds to our Members (“Member” or “you”) in respect of a specific Deal.
For the avoidance of doubt, the following are circumstances that DO NOT qualify for refunds:
A request for a refund must be submitted via the form located on the Contact Us page of the Dealsee Website. All Members requesting a refund will be required to provide full particulars as to why they are seeking a refund in accordance with this policy.
Dealsee will verify the validity and veracity of some or all of the particulars of a request for refund by consulting with the relevant merchant responsible for fulfilling the offer. Dealsee may also ask you (by phone or email) to provide additional information in relation to the refund request.
In circumstances where we believe that a request for a refund does not fall within the scope of this Policy, is misleading, incorrect and/or deceptive or is otherwise invalid, Dealsee may, in its absolute discretion, refuse a refund request. Dealsee is under no obligation to provide you with reasons as to why your request has been refused. Please note, any fraudulent refund requests will be immediately referred to the relevant authorities.
The refund will be credited to the Credit Card used to purchase the offer. Any refund provided by Dealsee is in no way an admission of liability by or on behalf of Dealsee or the admission of any other fact in connection with any act or omission which led to the request for a refund being submitted by the Member.
Dealsee may change this Policy at any time at our absolute discretion by posting the revised policy on this Website. It is your responsibility to review the terms of this Policy regularly. Your continued receipt of our daily emails will constitute acceptance and acknowledgment of the terms of this Policy.
Any feedback or questions regarding this Policy should be emailed to firstname.lastname@example.org